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2012-05-09

A+: More options for failing system devices with conflicts

If the device has a conflict with another device, you might be able to change the settings in the device’s Properties page/Resources tab. If the device is a legacy (non-PnP) device, you might need to shut down the system and reconfigure the card manually before you can use Device Manager to reset its configuration in Windows.


You can also use the Device Manager to disable a device that is conflicting with another device. To disable a device, follow these steps:

    Step 1. Click the plus (+) sign next to the device category containing the device.

    Step 2. Right-click the device and select Disable.

or

    Step 1. Right-click the device and select Properties.

    Step 2. On the General tab, look for the Device Usage display at the bottom of the window. Click the menu and select Do Not Use This Device (disable).   If you prefer to solve the problem with the device, click the Troubleshoot button.

Depending on the device, you might need to physically remove it from the system to resolve a conflict. To use the Device Manager to remove a device, follow these steps:

    Step 1. Click the plus (+) sign next to the device category containing the device.

    Step 2. Right-click the device and select Uninstall.

    Step 3. Shut down the system and remove the physical device.

or

    Step 1. Right-click the device and select Properties.

    Step 2. Access the Driver tab, and click the Uninstall button.

    Step 3. Shut down the system and remove the physical device.

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