A+: Application Start or Load Failure

Applications might not start or load for several reasons, including an invalid working directory, missing or damaged shortcut, system hardware, system configuration, or operating system version not compatible with program, and program components not properly listed in system registry.

If a program is configured to use a folder that isn’t available, the Invalid Working Directory error might be displayed. Use the appropriate solution from this list:

• Adjust the program’s operation to use a folder that is available using the program’s properties sheet.

• If the working folder is on a network drive, make sure the user is logged on the network.

• If the working folder is a removable-media drive, the user must insert the correct disk or CD-ROM before starting the program. Or, if the drive is present but has been assigned a different drive letter than it was originally assigned by Windows, use Disk Management to assign the correct drive letter.

If a program isn’t listed on the Start menu or the Windows desktop, it usually indicates that a shortcut was deleted or was never created. To add a desktop shortcut, follow these steps:

Step 1. Make sure desktop icons are visible. If they are not visible, right-click an empty part of the Windows desktop, select Arrange Icons By, and select Show Desktop Icons.

Step 2. Right-click an empty part of the Windows desktop and select New, Shortcut.

Step 3. You can enter the path to the program (such as C:\Windows\System32\mspaint.exe) or click the Browse button to locate the program for which you are making a shortcut. Click Next. The shortcut name created by Windows is displayed. To keep the name created by Windows, click Finish. You can also change the name as desired and click Finish.