A+: Using the Emergency Repair Disk (Windows 2000)

Windows 2000 has a feature called Emergency Repair that can fix some startup problems. The Windows 2000 Emergency Repair Disk (ERD) is created with the Windows 2000 Backup program. Run it by:

    1. Start the system with the Windows CD; if the system can’t boot from the CD, use the Windows setup floppy disks to start the system and insert the CD when prompted.

    2. Select Repair when prompted, and then Emergency Repair.

    3. Choose Fast Repair when prompted. Fast repair performs all three options provided with Manual repair: Inspect Startup Environment; Verify System Files; and Inspect Boot Sector. Manual repair lets you select which of these to run.

    4. Insert the Emergency Repair Disk (ERD) (if available) when prompted. This disk contains a log file of the location and installed options for this copy of Windows.

    5. After the process replaces damaged or missing files, follow the prompts to remove the ERD and restart the system.

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